> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nudgen.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Quickstart

> Launch your first Nudgen campaign in minutes

## Setup in a heartbeat

Nudgen is built for shop owners and growing SMEs who want to boost customer lifetime value with AI-powered retention email automation. You'll sign up, upload your contact list, set your brand tone, and launch your first campaign with automated follow-up. No credit card required.

## Before you start

* A CSV file with at least one contact (email required, name optional)
* About 5 minutes

<Note>
  New accounts get a **trial** with limited contacts and emails—enough to run your first campaign. Exact limits depend on your plan; see [Billing](/en/billing/overview) or the live [pricing page](https://nudgen.net/pricing) for current numbers.
</Note>

**Prerequisites for sending:** You need at least one active contact, at least one brand config, and at least one email signature. The app will prompt you if any are missing.

## Step 1: Sign up

1. Go to [nudgen.net](https://nudgen.net).
2. Click **Start Free Trial** or **Sign in**.
3. Sign in with Google. You're synced to the app and redirected to the **Dashboard**.

## Step 2: Upload your first contacts

1. In the sidebar, open **Contacts**.
2. Click **Upload CSV** (or add a single contact if you prefer).
3. Upload a CSV with an `email` column (and optionally `name`). Add tags if you want (e.g. `trial`, `inactive`).
4. Confirm. Contacts are encrypted and stored. You'll see masked emails until you reveal them.

<Card title="CSV format" icon="file-csv" href="/en/contacts/upload">
  Column names, validation rules, and size limits are in the upload guide.
</Card>

## Step 3: Configure brand settings and signature

1. Go to **Brand** in the sidebar. Create or pick a brand tone config: choose a preset tone (e.g. Friendly, Professional) and optionally add a custom prompt. Save.
2. Go to [**Settings** → **Brand**](/en/settings/brand) and set your brand name, reply-to email, and default language. Upload your logo.
3. Go to **Settings** → **Signatures**. Create at least one signature; you'll attach it when creating a campaign.

These steps ensure the campaign wizard can generate on-brand copy, use the correct sender info, and append a signature to every send.

<CardGroup cols={2}>
  <Card title="Brand tone" icon="palette" href="/en/brand/overview">
    Tone presets, prompts, and examples.
  </Card>

  <Card title="Brand identity" icon="id-card" href="/en/settings/brand">
    Name, email, logo, and language.
  </Card>
</CardGroup>

## Step 4: Create your campaign (the 3-step process)

The Nudgen campaign flow is designed to be simple and explicit:

1. **Choose the customer group:** Choose campaign type (one-time or drip). Select your audience: all contacts, by tags, or manual selection. Pick your brand config and signature, then enter a goal. Check the **reach estimate** before moving on.
2. **Review the AI draft:** Click **Generate**. AI creates a personalized subject and body draft based on your goal and brand voice. Edit if needed, use **Desktop** / **Mobile** preview, and **Send test** to check the layout.
3. **Let the automation do the rest:** Review the summary. For drip campaigns, set **stop rules** (e.g. auto-stop after purchase or click) so the automation stays helpful instead of noisy. Choose **Send now** or **Schedule**, then confirm.

## Step 5: Check the dashboard

After launching, the **Dashboard** shows clear reporting so you know which journeys are driving growth. You can track sent, delivered, opens, clicks, and CTR, plus recipient-level activity.

## What happens next

* **Everything stays on-brand:** AI drafts are consistent with your tone, and you stay in control with previews and edits.
* **Auto-stop handles the follow-up:** If you set stop rules, Nudgen automatically stops future nudges once the customer has acted.
* **Drafts can be edited:** Campaigns can be refined until they are sent or scheduled.
* For more structure, use the [onboarding checklist](/en/getting-started/checklist).

## Troubleshooting

<AccordionGroup>
  <Accordion title="I don't see my contacts after upload">
    Ensure your CSV has an `email` column and valid formats. See the [upload guide](/en/contacts/upload) for rules and limits.
  </Accordion>

  <Accordion title="The wizard says I have no active contacts">
    Upload or add at least one contact and ensure they're not suppressed or unsubscribed. Check [Contacts overview](/en/contacts/overview).
  </Accordion>

  <Accordion title="Can I change the generated email?">
    Yes. Nudgen drafts the first version, but you stay in control. You can edit the copy and send tests before launching.
  </Accordion>

  <Accordion title="How do I stop a campaign?">
    From the campaign list or detail page, use **Stop campaign**. Already-sent emails cannot be recalled.
  </Accordion>
</AccordionGroup>

## Related docs

<CardGroup cols={2}>
  <Card title="Onboarding checklist" icon="list-check" href="/en/getting-started/checklist">
    First-week steps: workspace, contacts, brand, first campaign, team.
  </Card>

  <Card title="Contacts overview" icon="users" href="/en/contacts/overview">
    Encrypted storage, masking, tags, and segmentation.
  </Card>

  <Card title="Create campaigns" icon="paper-plane" href="/en/campaigns/create">
    Full wizard, audience, preview, and test send.
  </Card>

  <Card title="Dashboard" icon="chart-line" href="/en/dashboard/overview">
    Overview metrics, charts, and campaign list.
  </Card>

  <Card title="Billing & plans" icon="credit-card" href="/en/billing/overview">
    Trial limits, plan tiers, and usage meters.
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/en/troubleshooting">
    Common issues and FAQ.
  </Card>
</CardGroup>
