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What this page helps you do

Create a one-shot or drip campaign from start to finish. You’ll choose the audience, set the campaign goal, let AI generate the content, preview it, and send or schedule.

Before you start

Step 1: New campaign

  1. Go to Campaigns and click New campaign.
  2. Choose One-shot or Drip sequence.

Step 2: Select audience

  • All contacts — Everyone in your contact list (within plan limits).
  • By tags — Only contacts with selected tags (e.g. inactive, vip).
  • Manual — Hand-pick specific contacts.
The wizard shows a reach estimate (how many unique contacts will receive the campaign). If it shows zero, add or import contacts or adjust your segment. Optionally add a CTA link (call-to-action URL). Links in the email can be tracked; the CTA is used for click tracking and stop-on-click rules.

Step 3: Choose brand, signature, and goal

  1. Select the brand config (tone) for this campaign.
  2. Select the signature to append to the email (create one under SettingsSignatures if needed).
  3. Enter the campaign goal — a short description of what you want to achieve. Examples:
    • “Re-engage users who haven’t logged in for 7 days”
    • “Get trial users to complete onboarding”
    • “Promote our new feature to paying customers”
The AI uses this goal and your brand tone to generate subject lines and email bodies. Content may be checked for spam-prone wording; the app will flag issues when possible.

Step 4: Reply-to, CC and BCC

Fine-tune who receives the email and where responses should be directed.
  • Reply-to — The email address where you want to receive replies. By default, this is your brand’s email or your account email.
  • CC (Carbon Copy) — Visible to all recipients. Useful for keeping team members in the loop.
  • BCC (Blind Carbon Copy) — Hidden from other recipients. Useful for CRM logging or compliance.
Recipient Limit: Each email has a total limit of 50 recipients. This count includes the primary contact plus all CC and BCC addresses.

Step 5: Generate content

  1. Click Generate.
  2. Review the subject line and email body.
  3. Edit if needed. You can regenerate or tweak the text.
  4. For drip sequences: repeat for each step (Day 1, Day 3, etc.).

Step 6: Preview

  • Use the Desktop and Mobile toggle to see how the email looks on different devices.
  • Check links, images, and formatting.
  • Ensure the CTA and tone match your goal.
Always Send test before launching. We email a copy to your account email so you can verify it in your real inbox.

Step 7: Send or schedule

  • Send now — Emails go out immediately (within minutes, depending on queue).
  • Schedule — Pick date and time. Emails send automatically at that time.
  • Save as draft — Finish later. You can edit until you send.

What happens next

  • Emails are sent via our email infrastructure with open and click tracking.
  • The campaign detail page shows metrics: sent, delivered, opened, clicked, and delivery success/failure rates.
  • If you set auto-stop rules, engaged contacts will not receive later drip steps.

Troubleshooting

Refine your brand config with a custom prompt or example emails. Regenerate the campaign content after updating.
Check spam/junk. Ensure your account email is correct in settings. Wait a few minutes — delivery can be delayed.
Yes, as long as the campaign is still in draft. Changing the audience may affect who receives the emails.

Campaigns overview

One-shot vs drip, statuses.

Manage campaigns

Edit, send, schedule, stop.

Campaign analytics

Metrics and recipient activity.