Manage campaigns

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What this page helps you do

Edit draft campaigns, send or schedule them, and stop active campaigns. You’ll also understand what you can and cannot change once a campaign has been sent.

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Before you start

• At least one campaign (draft or sent)
• Owner or team member with edit permissions

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Editing a campaign

You can edit only draft campaigns. Once a campaign is sent, its content and audience are locked. For drafts, you can change:

• Audience (all contacts or tags)
• Brand config
• Campaign goal and AI-generated content
• Schedule (date and time)
• Auto-stop rules (for drip sequences)

1. Go to Campaigns.
2. Open the campaign (click the name or Edit).
3. Make changes in the wizard.
4. Save. If you had scheduled it, the new schedule applies.

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Send immediately

1. Open a draft campaign.
2. Click Send now.
3. Confirm. Emails are queued and sent within minutes.

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Schedule for later

1. Open a draft campaign.
2. Choose Schedule and pick date and time.
3. Save. The campaign status becomes Scheduled.
4. At the scheduled time, emails send automatically.

You can edit or cancel a scheduled campaign before it runs.

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Stop a campaign

Use Stop campaign when you want to halt sends immediately. This applies to:

• Campaigns currently Sending
• Scheduled campaigns (cancels the send)
• Drip sequences — stops future steps for contacts who haven’t received them yet

Already-sent emails cannot be recalled. Recipients who got an email before you stopped will keep it.

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Draft vs sent: what can change

*Stopping a sent campaign only prevents future steps (e.g. in a drip). Past emails are not affected.

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What happens next

• After sending, check campaign analytics for delivery rates, opens, and clicks.
• Create a new campaign if you need to send a different message.

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