What this section covers
Common problems and answers grouped by area. If you don’t find your issue here, check the focused guides below or contact support.Sending and deliverability
Sending and deliverability
Full guide: not sending, bounces, tracking.
Contacts and imports
Access and permissions
Access and permissions
Invitations, roles, workspace access.
Billing and subscriptions
Billing and subscriptions
Limits, payments, trial, portal.
Campaign and content
Quick links
Quickstart
First campaign in 5 minutes.
Onboarding checklist
First-week setup steps.
Security & privacy
Data handling and providers.
Contact support
System status
Check real-time system performance and uptime.